Contact form data
When you contact us via our website, contact form, e-mail or general social media, we utilize the information provided to respond appropriately and solve your query. The following information is collected: Full name, email and contact number. This information will also be used for the purposes of record keeping by ourselves.
Cookies
When using our website you may opt for saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics, MailChimp and WordPress Stats to analyse use of this website, our client group and understand the effectiveness of certain advertising platforms. This information will not be shared with anyone outside of The Organic Vikings.
Who we share your data with
We do not allow any data to be shared outside of The Organic Vikings.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
This will be used to ensure your goods arrive safely to you and if we need to contact you regarding an order. Records will be kept of transactions made.
Marketing e-mails and/or newsletters
You will only receive marketing newsletters from The Organic Vikings if you have explicitly signed up for this service. This consent can be withdrawn at any time through either contacting ourselves or unsubscribing from the e-mails (this function can be found at the bottom of the newsletter e-mail). We may occasionally incentivize subscription to our newsletter via giveaways, discounts or prizes.
You may receive abandoned cart e-mails as a follow up if you have provided your e-mail and attempted to pursue ordering goods from ourselves. This will only consist of 1 follow up e-mail based on the abandoned cart and information provided during this time, under the lawful basis of legitimate interests.
How we protect your data
You can opt out of cookie acceptance while using our website or revoke consent.
The Organic Vikings will never sell your information or data to a third party.
The GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
If you wish to exercise these rights contact us via our website or sales@theorganicvikings.co.uk. Legitimate requests may take up to 30 days to receive a reply.
Information which is utilised for processing and dispatch may be utilised by The Organic Vikings and no other party for the explicit purpose of providing information on similar products and promotions which is reasonable for the individual to be interested in. The data we utilise specifically will be:
– email address
– phone number
Every communication by The Organic Vikings which is marketed via the ‘soft opt-in’ will include a opt out, if the individual opts out they will be added to a suppression list. A suppression list is a database in which we will run against periodically to ensure you will not receive marketing data.
The Organic Vikings will at no point sell or give your information to a 3rd party, at all times you retain the right to removal of data and to opt out of any marketing.
If you opt out of marketing, we will use your data for order processing purposes ONLY.
What data breach procedures we have in place
In the extremely unlikely event that data is breached, we will focus on containment and recovery, assess the risks, notify yourself of any breach and both evaluate and respond to the situation.